The Kyoto City Tourism Association (DMO KYOTO) assists with tourist information and inquiries, and is located on the first floor of the brown brick building at the Kawaramachi Sanjo bus stop. It directs travellers looking for a place to pray to a prayer room and answers tourism-related questions. Wheelchairs can be borrowed free of charge. Phone inquiries are handled by different departments in turn, and callers may not receive the information they need.