Osaka Tourist Information Center sits next to Osaka Station and Umeda Station, with JR and subway lines attached. Staff who speak Korean explain how to reserve Haruka and the various ways to reach Kansai Airport, and help with buying the Kansai Thru Pass. Inside the automatic doors of the first-floor Travel Service Center, show the QR code. As of May 19, Osaka Thru Pass voucher exchange was available from 8 a.m., and first-time visitors can find it hard to navigate floors 1 to 3 and locate the exchange point.