Kintetsu Department Store's restaurant floors are inside Abeno Harukas, connected to Tennoji Station, and serve tonkatsu, hamburg steak and other meals. On the 13th floor there are hamburg steak and tonkatsu restaurants, and the basement food hall holds bento and desserts. The tourist information center on the 3.5 floor handles tax-free processing and luggage storage, and the Tower Wing has restaurant floors on three levels. In the afternoon the tax refund line is long, and the restaurant floors and basement food hall are crowded.