The Chatan Tourist Information Center sits on the waterfront on the edge of Chatan American Village, where it provides travel information and pamphlets. Electric bicycles, regular bicycles, wheelchairs and strollers can be rented there, and manhole cards and the Chatan mascot Chiitan stamp are available. Visitors can wait for day tours on the air-conditioned sofas, and the center has restrooms, a diaper changing table and children's chairs. Electronic payment including PayPay, coin lockers and a large luggage storage service are available.