The Pearl Hotel is a boutique hotel in Manhattan near Times Square and the Broadway theater district. Rooms have a refrigerator and microwave, and the hotel offers free breakfast and a wine service from 5 to 6 p.m. On the second-floor lounge, snacks, fruit, and coffee are free, and rooms are stocked with L'Occitane amenities. There are cases of delayed deposit refunds and unanswered inquiries.