Nagoya JR Gate Tower Hotel is a high-rise hotel connected directly to Nagoya Station, sitting above department stores and shopping malls. Within the building are the restaurant floors on the 12th and 13th floors, Bic Camera on the 9th and 10th floors, and a convenience store and drugstore on the lobby level. At check-in, guests receive coupons for the restaurant floors on the 12th and 13th floors, and the elevator lobby on each guest room floor has a microwave, ice dispenser, and vending machines. A drain smell sometimes rises from the bathroom.