Buffalo Wild Wings is a chicken wing restaurant in Los Angeles. On Monday evenings the store is crowded with customers there to watch Chivas de Guadalajara and Los Angeles Dodgers games. Even after ordering the AYCE menu, waits of 15 minutes are followed by lapses in service, online pickups run 20 to 30 minutes past the scheduled time, and wrong orders recur. During games the store is loud enough that conversation is difficult.